At Cosfly, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions for the processing and delivery of your orders.

Order Processing:

1. Processing Time:

   • We strive to process and ship all orders within 2-3 business days after payment verification, excluding weekends and holidays. Orders placed after 2 PM will be processed the next business day.

2. Order Confirmation:

   • Once your order is placed, you will receive an order confirmation email. If you do not receive this email, please check your spam/junk folder or contact our customer service team for assistance.

Shipping Methods:

1. Shipping Options:

   • We offer a variety of shipping options, including standard and expedited shipping. Shipping rates and delivery times vary depending on your location and the shipping method selected at checkout.

2. Shipping Carriers:

   • We partner with reputable shipping carriers to ensure your order is delivered safely and on time. Our carriers include [list of carriers, e.g., FedEx, UPS, DHL, etc.].

Shipping Rates:

1. Calculation:
   • Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the estimated shipping cost at checkout before completing your purchase.

International Shipping:

1. Availability:

   • We offer international shipping to select countries. Please note that customs duties, taxes, and other fees may apply to international orders, and customers are responsible for paying these additional charges.

2. Customs and Duties:

   • International shipments may be subject to customs inspections and fees. Cosfly is not responsible for any customs duties, taxes, or delays caused by customs processing.

Order Tracking:

1. Tracking Information:
   • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order by clicking on the tracking link provided in the email.

Delivery Issues:

1. Lost or Damaged Orders:

   • In the event of a delivery issue or if your order is lost or damaged during transit, please contact us as soon as possible so that we can assist you in resolving the issue.

2. Incorrect Address:

   • Please ensure that your shipping address is correct at the time of order. Cosfly is not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact us for assistance. Our customer service team is here to help and ensure that your shopping experience with Cosfly is enjoyable and hassle-free.

By making a purchase on our website, you agree to this Shipping Policy. If you do not agree with any aspect of this policy, please refrain from using our website.